Extended Enterprise Learning
Train every audience. At the pace of your business.
Deliver extended enterprise learning to partners, customers, and members, all from a single platform. Drive product adoption, boost retention, and increase revenue with Docebo.
Tailor learning for every audience
Different audiences have different learning needs. With Docebo’s extended enterprise learning platform, you can create fully tailored learner experiences for customer training, partner training, and more, complete with streamlined management and personalized learner journeys. It’s personalization made simple and learning made incredible.
Scale and grow with speed and flexibility
Scale extended enterprise training at the pace that works for you—and for your audiences. Manage each audience’s content, learners, and programs independently, while keeping it all connected to the larger learning ecosystem (and your overarching tech stack).
Get targeted and holistic insights
Get powerful insights into each audience’s learning behavior and outcomes with easy-to-use reports and dashboards. You can see how likely re-sellers are to apply their new product knowledge, check out the completion rates for distributor compliance training, or learn which customer training programs have the biggest impact on retention. You can aggregate your data together for more informed decision-making or get granular at the course level to optimize performance of individual courses.
Provide a consistent experience that’s always on brand
While needed features and functionality might be different between audiences, your brand should always shine through. With Docebo, you can customize every extended enterprise learning experience to reflect specific branding and user requirements. From onboarding to evaluation and beyond. The best part? You can automate tasks like version control and streamline workflows, saving valuable time.
Have questions about Docebo Extended Enterprise?
What is Extended Enterprise Learning and how can Docebo help?
Extended Enterprise learning is any training, knowledge, certification, or performance support provided to audiences outside your organization, such as customers, channel distribution partners, resellers, dealers, franchises, and members. If you already have an Extended Enterprise learning program, you are probably aware of common challenges, like reaching people in different countries, personalizing learning for different audiences’ behaviors and needs, ensuring compliance, and the high costs of delivering and monitoring all these activities.
Of course, there are benefits too: Expanding training from your primary audience to your secondary audiences can improve customer relations and retention, increase awareness of your brands and services, encourage the adoption of your products, boost Partner sales performances, etc.
Docebo can help you achieve these goals, enabling your company to manage a large number of users, groups, or business units, all from a single platform; create custom learning environments for different groups of users; deliver personalized content based on the specific audience needs, and much more.
TLDR: Whatever your extended enterprise learning needs are, we’ve got you covered!
Does Docebo Extended Enterprise support ecommerce platforms and payment gateways?
Yes, Docebo integrates with numerous ecommerce and payment gateway portals. Integrations include PayPal, Authorize.net, Adyen, Web Drop-In, Stripe SCA, CyberSource, Westpac, Wire transfer, and more. You can learn more here.
Can I build multiple Extended Enterprise experiences off a single Docebo instance?
Absolutely! With Docebo’s Extended Enterprise functionality, you can set up multiple extended enterprise experiences with different administrative rights and distinct branding elements to each audience. If you want, you can create an extended enterprise for franchisees, one for channel partners, one for resellers, one for customer training, etc. The sky’s the limit!
Keep in mind: Docebo is highly configurable, even at the individual learner level. For example, when a customer signs on for the first time, you can serve them onboarding content. But if they’re an established user, you can give them a different experience—all on the same platform.
You can learn more here.
Does Docebo include the capability to bundle subscriptions, service sales, a la carte publishing, up-selling and cross-selling?
You bet! Docebo’s ecommerce app gives you a way to sell courses online through your platform, creating your own marketplace. You control the pricing and pricing model (subscription, pay-by-the-course, etc.).