Docebo vs. 360Learning: Detailed Comparison for 2024

• 10 min read

Docebo is the best choice for midsize to large organizations looking for an AI-powered LMS with personalized learning paths, meanwhile 360Learning is a solid choice for organizations seeking an LMS with robust co-authoring and collaboration features.

In this guide, you will find a full comparison between these two popular learning management systems (LMSs). We’ll look over their pros and cons and what users have to say about them and compare their features and functionalities in more detail.

We’ll also take a closer look at their use cases and integrations with third-party software.

Disclaimer: The information below is accurate as of January 28, 2024. 

Docebo vs. 360Learning: Summary

Here’s a quick summary in terms of LMS features, integrations, and user experiences for each of the two learning platforms.

CategoryDocebo360Learning
Top Features
  • AI-powered content authoring
  • Personalized online learning paths
  • Robust collaborative learning features
  • Advanced analytics and reporting
  • Branded and white-labeled mobile learning
  • AI-driven course creation
  • SCORM-compliant course player
  • Course co-authoring capabilities
  • Role progression mapping
  • Gamification elements
Key IntegrationsAsana, Zendesk, Microsoft Teams, Shopify, SalesforceSalesforce, Coursera, Cornerstone, Google Drive, Zoom
Biggest pros and consPros:

  • Comprehensive online training features
  • Robust content library and knowledge base
  • Multiple content types and learning styles
  • Effective customer support

Cons:

  • Complex certification management
  • Additional features cost extra
Pros:

  • Ease of use
  • Good customization options
  • Robust analytics and reporting
  • Good course variety
  • Positive reviews

Cons:

  • Some third-party integration issues
  • Steep learning curve
G2 Rating4.3 / 5 (526 reviews)4.6 / 5 (357 reviews)
Best forMidsize to large organizations looking for an AI-powered LMS with personalized learning pathsMidsize to large businesses looking for an LMS with co-authoring and collaboration features

Let’s go over each of these two tools in more detail.

We’ll be looking over the pros and cons, features, use cases, and integrations of each of the two online learning solutions.

Docebo vs. 360Learning: Pros & Cons

In this section, we’ll be going over the pros and cons of each of the two LMSs and looking at what verified users have to say about them.

LMSProsCons
Docebo
  • Comprehensive LMS features
  • Suits many online training use cases
  • Easy to use
  • Highly customizable to fit unique organizational needs
  • Knowledge sharing and community building
  • Its many features can make it a bit complex
  • Doesn’t include an archiving system for users, courses, or groups
  • Should include more layouts and widgets
360Learning
  • Highly customizable
  • Easy to use
  • Comprehensive gamification elements
  • Clean and intuitive UI
  • Good reporting and analytics
  • Somewhat difficult to pick up
  • Limited compliance features
  • Not enough customization on the learner side

Docebo pros

Here’s what Docebo users liked about the platform.

  • “Docebo is a platform that encompasses a lot of features into one. [From] a course content repository, to a social learning platform, to SCORM compatible LMS, Docebo has it all.”Ellie S.
  • “Docebo is a highly configurable platform that suits many different LMS use cases (especially because of how the platform can integrate with so many other systems).”Annarose P.
  • “Overall based on many different previously used LMSs, it’s like night and day. Docebo is so much easier to use than anything.”Michele G.
  • [We like] the flexibility of the design, you can build and customize the LMS for your organization. We wanted to host all of our learning in one place, documents, videos, e-learning, and this LMS allowed us to do this easily.”Chloe P.
  • “I like … the Coach and Share [social learning feature] that allows for community building, knowledge sharing, and working with experts which is very important in any modern learning ecosystem” – Aimee S.

Docebo cons

This is what some users disliked about Docebo.

  • “What makes Docebo strong is, on the other hand, its weakness. The high customization and the number of available features make the platform complex and require professionally trained people to implement and maintain…” – Edoardo G.
  • “They do not have an actual Archiving system for users, courses, groups, or anything like that. If you want to “turn something off” or “hide it”, your only choice is to tuck it into a separate Category or Branch and label it Archived. This can still convolute searches and get in the way of real systemization in the backend.” – William I.
  • “The user interface is good but after using it for 4 years, it hasn’t really changed a lot and I’d love more flexibility. More custom layouts and widgets would be great.” – Jack D.
  • Expanding the platform’s capabilities to include articles, best practice guides, and trend reports would be highly beneficial.” – Inga R.

Let’s now look at what 360Learning users had to say about the LMS.

360Learning pros

Here are the positives that users experienced while working with 360Learning.

  • “I highly appreciate 360Learning for its extensive customization capabilities, enabling the creation of unique portals with distinct branding, domains, messaging, and language options.” – Verified user in computer software
  • “360Learning can be used by anyone. You do not have to be a certified online or elearning expert to create content and build courses. ” – Nadia D.
  • “The incorporation of gamified elements transforms the learning experience into an engaging and enjoyable journey, motivating users with interactive challenges and rewarding achievements. The emphasis on collaborative learning sets it apart, fostering a sense of community and interaction among users.” – Verified user in computer software
  • “The capability to monitor progress, evaluate statistics, and gather invaluable feedback has given us greatly improved visibility into our training outcomes.” – Verified user in consumer services
  • “The clean layout and intelligent interface create an environment conducive to focused learning, allowing users to maximize their time and engage with the training materials more effectively.” – Verified user in computer software

360Learning cons

These are the drawbacks that some users experience while using the 360Learning LMS.

  • Compliance features are virtually non-existent.” – Eli J.
  • Getting started with the system was bewilderingly complex – and, in fact, much more complex than the system itself. The various learning sessions are lengthy and much of the self-learning is (surprisingly) badly designed…” – Verified user in financial services
  • “Two things I would like to see is the ability for learners to customize their user interface on the platform and for the platform to have an integrated e-commerce component.” – Vick T.
  • “We can’t customize branding. We can add a logo and covers, but it would be nice to change the visual identity to match ours (capability to add our font, to change colors).” – Lala E.

Let’s now explore Docebo’s and 360Learning’s features in more detail.

Comparison point #1: Features

Many LMS features can help improve the learning experience.

These can be broken down into four major categories: administrative, content, user management, and user engagement.

We’ll be going over each of these for both platforms to see how they compare to each other.

Key Docebo Features

Here are Docebo’s key features broken down into the aforementioned categories.

Administrative

  • Advanced LMS reports: Customizable reports and configurable dashboards that highlight key online training metrics and how they connect to organizational performance.
  • Certification management: Helps keep track of learner training certifications. It shows which learners earned certifications, which haven’t, and who needs to refresh their credentials.
  • Audit trail: This feature keeps track of activities happening on the platform so it will be easier to keep in compliance with any existing regulations.
  • Data migration: This feature makes it easy to import and export data and online training content to and from the platform.
  • Power users: Create profiles for specific management and admin operations.

Content

  • SCORM and xAPI compatibility: Docebo is xAPI- and SCORM-compliant, which means that organizations can import, launch, and track online training content that follows the SCORM and xAPI standards.
  • AI-powered microlearning content authoring tool: Automated content authoring tool that condenses internal and external knowledge sources like online articles, white papers, PowerPoint presentations, etc., into user-friendly bite-sized snippets of information known as learning pills.
  • Off-the-shelf course content library: Comprehensive course library with over 30,000 courses from leading providers like CompTIA, Microsoft, and others. Courses also cover subjects such as Linux and Six Sigma.
  • Interactive elements: Docebo includes interactive elements like quizzes, surveys, and assessments for regular knowledge checks and for boosting learner engagement.

User management

  • Self-enrollment: Learners can enroll themselves into training programs with admin approval.
  • Automatic rules: Lets admins include learners in branches based on specific criteria.
  • Custom domains: Allows companies to customize domains for extended enterprise.
  • Bulk user import: Can transfer user information via CSV.

User engagement

  • AI-powered content recommendation system: Automated system that makes content recommendations based on learner preferences.
  • Gamification elements: Leaderboards, badges, points, certificates, and rewards that increase learner engagement.
  • Mobile learning: Mobile app on Android and iOS with offline learning, white labeling, and branding capabilities.
  • Social learning: Collaboration features that incentivize user-generated content, knowledge sharing, and peer-to-peer collaboration.
  • Webinar and video conferencing: Integration with popular webinar and video conferencing tools.
  • Different learning formats: Docebo provides multimodal, microlearning, and blended learning capabilities that diversify employee training and boost learning flexibility.

Key 360Learning Features

Let’s go over 360Learning’s top features and see how they compare to Docebo.

Administrative

  • Automated enrollments: Enrolling and re-enrolling learners whenever they meet predefined criteria such as certificate expiration or previous activity.
  • HCM/HRIS sync: Avoid double data entries with HR platforms.
  • Custom reporting: Custom reports and dashboards that track performance and key e-learning metrics across online training programs.

Content

  • Course builder: SCORM-compliant course builder with built-in templates and surveys.
  • Automatic subtitles: Quickly translate content into different languages or add subtitles.
  • Co-authoring: Multiple instructional designers can work on the same project simultaneously.
  • Course imports: Bulk import entire SCORM-compliant content libraries.

User management

  • Self-registrations: Learners can self-register for training courses while admins can set automatic deletion dates to save on manual work.
  • Single sign-on (SSO): Security feature that also creates a seamless experience for learners.
  • Public portal: Makes content available to all learners while still maintaining control over content.
  • Advanced roles: Fine-tuned roles on the group level.

User engagement

  • Gamification: Leaderboards, badges, and achievements that increase learner engagement.
  • Mobile learning: Android and iOS mobile apps that promote learning on the go.
  • Personalized learning paths: Smart course recommendations with blended learning capabilities.

Shared features

Docebo and 360Learning include similar features that help improve learning experiences.

Among these shared features, the most notable are:

  • SCORM compliance: Both platforms are SCORM-compliant, which allows them to use SCORM courses without experiencing interruptions.
  • Instructor-led training (ILT): Aside from on-demand learning, both LMSs have features that facilitate instructor-led training.
  • E-commerce capabilities: Docebo and 360Learning offer the possibility for users to sell their courses and generate extra revenue.
  • Self-enrollment and SSO: Both platforms allow users to enroll by themselves into courses using single sign-on capabilities.

Differences in features

Despite having similar features, the two cloud-based learning platforms also have some key differences that make them potentially useful for different use cases.

The main differences between them are as follows:

  • Customizable branding: While Docebo offers full branding and white-labeling capabilities, 360Learning is limited in this regard.
  • Progress reports: In terms of reporting, Docebo has more comprehensive reporting when compared to 360Learning, especially when it comes to learner progress.
  • Course authoring: 360Learning’s co-authoring and feedback systems make it a better alternative when it comes to an e-learning course authoring platform.

Comparison point #2: Use cases

Whenever an organization designs an LMS implementation plan, it needs to consider the tool’s use cases.

It’s no use investing in a professional learning platform if its features and functionalities are not suited to cater to the company’s intended use cases

Below, we’ll be going over each LMS’s use cases as mentioned on their websites.

Docebo use cases

  • Employee onboarding: Helps organizations onboard new hires as quickly and effectively as possible without sacrificing engagement.
  • Talent development: Companies can provide talent development to their employees, allowing upskilling and reskilling opportunities.
  • Compliance training: Helps organizations provide compliance training to employees to ensure adherence to industry best practices and regulatory requirements.
  • Sales enablement: Organizations can provide their sales force with the necessary tools, training, and resources to become more effective at their jobs.
  • Customer education: Provides training and onboarding to customers that help increase loyalty and user adoption.
  • Partner enablement: Similar to sales reps, channel partners can receive the necessary training to become better representatives of the company’s brand.
  • Frontline workforce: Empower frontline employees with the right training and resources to represent the brand and product, and provide top customer service across all locations.

360Learning use cases

  • Employee onboarding: Can get new employees up and running with the company’s systems and processes as quickly as possible.
  • Compliance training: Train employees on health, safety, and other regulatory compliance requirements.
  • Sales enablement: Help sales professionals improve their sales acumen and engage better with potential leads.
  • Customer training: Provide customers with the necessary training and know-how to use the company’s products and services.
  • Frontline staff: Train frontline employees on best practices in how to interact with customers more effectively.
  • Software training: Provide screencast videos and embedded tutorials that help to upskill employees and other stakeholders on how to use new software systems.

Comparison point #3: Integrations

Whatever an LMS can’t do on its own, it makes up for through native or API integrations with third-party tools.

These integrations with the company’s existing tech stack also help break up isolated data silos and bring together information from across the organization to help improve decision-making when it comes to online training, sales enablement, customer support, HR, and more.

Docebo integrations

Docebo offers numerous integrations categorized by different criteria as follows:

Content management

  • Box
  • DropBox
  • Google Drive
  • Microsoft Sharepoint
  • OneDrive

Customer experience

  • Zendesk

Data & analytics

  • Oracle
  • Snowflake
  • Google Analytics
  • MySQL
  • IBM Digital Analytics

E-commerce & payments

  • Adyen
  • Shopify
  • Cybersource
  • Zuora
  • Woocommerce
  • Expensify
  • Authorize.Net
  • PayPal

E-learning content authoring

  • Elucidat

HR & HCM

  • ADP Workforce Now
  • Namely
  • BambooHR
  • Workday

Identity & Single Sign-On

  • Facebook
  • JumpCloud
  • Google Workspace
  • Linkedin
  • Okta
  • SAML 2.0
  • OpenID Connect

Marketing

  • Eventbrite
  • G2
  • Google Analytics
  • HubSpot
  • MailChimp
  • Product Hunt
  • Salesforce
  • Slack
  • Twitter
  • Unbounce
  • WordPress
  • Marketo

Sales

  • Gong
  • Intercom
  • Microsoft Dynamics CRM
  • NetSuite
  • Veeva CRM
  • Salesforce
  • HubSpot CRM

Team productivity

  • Confluence
  • Dropbox
  • Evernote
  • GitHub
  • Google Drive
  • Jira
  • Smartsheet
  • SurveyMonkey
  • Trello, Slack

Video communications

  • Adobe Connect
  • BlueJeans
  • Cisco Webex
  • GoTo Meeting
  • GoTo Training
  • GoTo Webinar
  • Microsoft Teams
  • Zoom

360Learning integrations

Below are the top third-party integrations with 360Learning.

Content integrations

  • OpenSesame
  • Coursera
  • Udemy Business

HCM integrations

  • HiBob
  • SAP SuccessFactors
  • Cornerstone

Content creation

  • Google Drive
  • Genially
  • Loom

Workflow tools

  • Slack
  • Zoom
  • Salesforce

Training management

  • SkillUp

E-commerce

  • BigCommerce

The bottom line

When deciding which is the best LMS for your business needs, you need to figure out what your organization’s requirements and goals are.

Generally speaking, 360Learning is a great choice for organizations looking to co-author their online courses in multiple languages or with subtitles.

Docebo, on the other hand, is a great learning management tool for midsize to large organizations, with its powerful AI automation features, course recommendations, reporting, and analytics capabilities.

To see which LMS is best suited for your organization, it’s best to give them a try and see how well they cater to your specific needs.

Start by scheduling a demo with Docebo and explore its many online training capabilities.